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The most reliable hosting company site in November 2020 was New York Internet (NYI), which responded to all of Netcraft’s requests in November. NYI offers a comprehensive set of hybrid IT solutions across cloud, multi-cloud, colocation and bare metal in its US data centres. So far in 2020, NYI has appeared seven times in the top 10.

In November, the top eight sites each responded to all of Netcraft’s requests and were separated by average connection time. Webair appeared in second place. The hosting provider has provided managed hosting solutions for over 18 years and offers colocation across North America, Europe and Singapore.

Hyve Managed Hosting wraps up the podium places, in third. Hyve provides a range of services including cloud hosting for business with full management services. These services are complemented by 35 data centres across Europe, North and South America, Asia and Australia.

Whilst Linux continues to dominate the top 10, FreeBSD makes an appearance in first place in November with NYI.

Netcraft measures and makes available the response times of around twenty leading hosting providers’ sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer’s point of view, the percentage of failed requests is more pertinent than outages on hosting companies’ own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

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